Reviewed by the Softwares.com Editorial Team · Last updated June 2026 · How we rate
Key facts
- Vendor
- HESK
- Pricing
- Freemium — Free – $29.99/mo
- Free tier
- Yes
- Platforms
- Web
- Best for
- Smb, It Teams
- Editor rating
- 4.4 / 5
- Founded
- 2005
- Headquarters
- Klaipeda, Lithuania
What is HESK?
HESK is a helpdesk tool from HESK. HESK is a lightweight free help desk script with ticketing and a knowledge base that can be self-hosted on a web server.
HESK uses freemium pricing and offers a free tier you can start on without a credit card. Free – $29.99/mo.
It's best suited to smb, it-teams and runs on Web.
Standout strengths include free self-hosted, lightweight, built-in knowledge base. Worth weighing: basic feature set, dated interface.
HESK pricing
Pros
- Free self-hosted
- Lightweight
- Built-in knowledge base
Cons
- Basic feature set
- Dated interface
HESK vs alternatives
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Frequently asked questions
What is HESK?
HESK is a lightweight free help desk script with ticketing and a knowledge base that can be self-hosted on a web server.
How much does HESK cost?
HESK is freemium-priced. It has a free tier. Paid plans start at $29.99/mo.
Does HESK have a free trial?
HESK offers a free tier rather than a time-limited trial.
What platforms does HESK support?
HESK is available on Web.