Reviewed by the Softwares.com Editorial Team · Last updated June 2026 · How we rate
Key facts
- Vendor
- LivePerson
- Pricing
- Subscription — Custom
- Free tier
- No
- Platforms
- Web, Api
- Best for
- Enterprise, Contact Centers
- Editor rating
- 4.2 / 5
- Founded
- 1995
- Headquarters
- New York, NY, USA
What is LivePerson?
LivePerson is a customer support tool from LivePerson. LivePerson is an enterprise conversational AI and messaging platform for automating and managing customer conversations at scale.
LivePerson uses subscription pricing. Custom.
It's best suited to enterprise, contact-centers and runs on Web, Api.
Standout strengths include enterprise-grade ai, many messaging channels, analytics depth. Worth weighing: complex implementation, enterprise pricing.
LivePerson pricing
Pros
- Enterprise-grade AI
- Many messaging channels
- Analytics depth
Cons
- Complex implementation
- Enterprise pricing
LivePerson vs alternatives
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Frequently asked questions
What is LivePerson?
LivePerson is an enterprise conversational AI and messaging platform for automating and managing customer conversations at scale.
How much does LivePerson cost?
LivePerson is subscription-priced.
Does LivePerson have a free trial?
LivePerson does not advertise a free trial.
What platforms does LivePerson support?
LivePerson is available on Web, Api.