Reviewed by the Softwares.com Editorial Team · Last updated June 2026 · How we rate
Key facts
- Vendor
- Richpanel
- Pricing
- Subscription — Free – $29/agent/mo
- Free tier
- Yes
- Platforms
- Web, Api
- Best for
- Ecommerce, Smb
- Editor rating
- 4.5 / 5
- Founded
- 2019
- Headquarters
- San Francisco, CA, USA
What is Richpanel?
Richpanel is a customer support tool from Richpanel. Richpanel is an ecommerce-focused help desk with self-service flows, shared inbox, and AI agents for online stores.
Richpanel uses subscription pricing and offers a free tier you can start on without a credit card. Free – $29/agent/mo.
It's best suited to ecommerce, smb and runs on Web, Api.
Standout strengths include built for ecommerce, self-service portal, shopify integration. Worth weighing: niche to retail, newer brand.
Richpanel pricing
Pros
- Built for ecommerce
- Self-service portal
- Shopify integration
Cons
- Niche to retail
- Newer brand
Richpanel vs alternatives
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Frequently asked questions
What is Richpanel?
Richpanel is an ecommerce-focused help desk with self-service flows, shared inbox, and AI agents for online stores.
How much does Richpanel cost?
Richpanel is subscription-priced. It has a free tier. Paid plans start at $29/agent/mo.
Does Richpanel have a free trial?
Richpanel offers a free tier rather than a time-limited trial.
What platforms does Richpanel support?
Richpanel is available on Web, Api.