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Richpanel

by Richpanel

Ecommerce help desk and self-service.

Reviewed by the Softwares.com Editorial Team · Last updated June 2026 · How we rate

Richpanel screenshot

Key facts

Vendor
Richpanel
Pricing
Subscription — Free – $29/agent/mo
Free tier
Yes
Platforms
Web, Api
Best for
Ecommerce, Smb
Editor rating
4.5 / 5
Founded
2019
Headquarters
San Francisco, CA, USA

What is Richpanel?

Richpanel is a customer support tool from Richpanel. Richpanel is an ecommerce-focused help desk with self-service flows, shared inbox, and AI agents for online stores.

Richpanel uses subscription pricing and offers a free tier you can start on without a credit card. Free – $29/agent/mo.

It's best suited to ecommerce, smb and runs on Web, Api.

Standout strengths include built for ecommerce, self-service portal, shopify integration. Worth weighing: niche to retail, newer brand.

Richpanel pricing

Starter
$29/agent/mo
Get Starter
Pro
$49/agent/mo
Get Pro

Pros

  • Built for ecommerce
  • Self-service portal
  • Shopify integration

Cons

  • Niche to retail
  • Newer brand

Richpanel vs alternatives

See all Richpanel alternatives →

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Frequently asked questions

What is Richpanel?

Richpanel is an ecommerce-focused help desk with self-service flows, shared inbox, and AI agents for online stores.

How much does Richpanel cost?

Richpanel is subscription-priced. It has a free tier. Paid plans start at $29/agent/mo.

Does Richpanel have a free trial?

Richpanel offers a free tier rather than a time-limited trial.

What platforms does Richpanel support?

Richpanel is available on Web, Api.