Reviewed by the Softwares.com Editorial Team · Last updated June 2026 · How we rate
Key facts
- Vendor
- Freshworks
- Pricing
- Subscription — From $29/agent/mo
- Free tier
- Free trial (14 days)
- Platforms
- Web, Ios, Android
- Best for
- It Teams
- Editor rating
- 4.5 / 5
- Founded
- 2017
- Headquarters
- San Mateo, CA, USA
What is Freshservice?
Freshservice is a it service management tool from Freshworks. Freshservice is a cloud IT service management and service-desk tool with asset and incident management.
Freshservice uses subscription pricing with a 14-day free trial. From $29/agent/mo.
It's best suited to it-teams and runs on Web, Ios, Android.
Standout strengths include easy itsm, good value, asset management. Worth weighing: best inside freshworks.
Freshservice pricing
Pros
- Easy ITSM
- Good value
- Asset management
Cons
- Best inside Freshworks
Freshservice vs alternatives
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Frequently asked questions
What is Freshservice?
Freshservice is a cloud IT service management and service-desk tool with asset and incident management.
How much does Freshservice cost?
Freshservice is subscription-priced. Paid plans start at $29/agent/mo.
Does Freshservice have a free trial?
Yes — Freshservice offers a 14-day free trial.
What platforms does Freshservice support?
Freshservice is available on Web, Ios, Android.