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HubSpot Service Hub logo

HubSpot Service Hub

by HubSpot

Customer service on the HubSpot platform.

4.4(2,000)Help Desk

Reviewed by the Softwares.com Editorial Team · Last updated June 2026 · How we rate

HubSpot Service Hub screenshot

Key facts

Vendor
HubSpot
Pricing
Freemium — Free – $20/seat/mo
Free tier
Yes
Platforms
Web, Ios, Android
Best for
Smb, Hubspot Users
Editor rating
4.4 / 5
Founded
2018
Headquarters
Cambridge, MA, USA

What is HubSpot Service Hub?

HubSpot Service Hub is a helpdesk tool from HubSpot. Service Hub adds ticketing, help desk, and knowledge base to HubSpot's CRM.

HubSpot Service Hub uses freemium pricing and offers a free tier you can start on without a credit card. Free – $20/seat/mo.

It's best suited to smb, hubspot-users and runs on Web, Ios, Android.

Standout strengths include unified with hubspot crm, free tier, easy. Worth weighing: best inside hubspot, costs scale.

HubSpot Service Hub pricing

Free
Free
Get Free
Starter
$20/seat/mo
Get Starter

Pros

  • Unified with HubSpot CRM
  • Free tier
  • Easy

Cons

  • Best inside HubSpot
  • Costs scale

HubSpot Service Hub vs alternatives

See all HubSpot Service Hub alternatives →

Ready to try HubSpot Service Hub?

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Frequently asked questions

What is HubSpot Service Hub?

Service Hub adds ticketing, help desk, and knowledge base to HubSpot's CRM.

How much does HubSpot Service Hub cost?

HubSpot Service Hub is freemium-priced. It has a free tier. Paid plans start at $20/seat/mo.

Does HubSpot Service Hub have a free trial?

HubSpot Service Hub offers a free tier rather than a time-limited trial.

What platforms does HubSpot Service Hub support?

HubSpot Service Hub is available on Web, Ios, Android.