Reviewed by the Softwares.com Editorial Team · Last updated June 2026 · How we rate
Key facts
- Vendor
- HubSpot
- Pricing
- Freemium — Free – $20/seat/mo
- Free tier
- Yes
- Platforms
- Web, Ios, Android
- Best for
- Smb, Hubspot Users
- Editor rating
- 4.4 / 5
- Founded
- 2018
- Headquarters
- Cambridge, MA, USA
What is HubSpot Service Hub?
HubSpot Service Hub is a helpdesk tool from HubSpot. Service Hub adds ticketing, help desk, and knowledge base to HubSpot's CRM.
HubSpot Service Hub uses freemium pricing and offers a free tier you can start on without a credit card. Free – $20/seat/mo.
It's best suited to smb, hubspot-users and runs on Web, Ios, Android.
Standout strengths include unified with hubspot crm, free tier, easy. Worth weighing: best inside hubspot, costs scale.
HubSpot Service Hub pricing
Pros
- Unified with HubSpot CRM
- Free tier
- Easy
Cons
- Best inside HubSpot
- Costs scale
HubSpot Service Hub vs alternatives
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Frequently asked questions
What is HubSpot Service Hub?
Service Hub adds ticketing, help desk, and knowledge base to HubSpot's CRM.
How much does HubSpot Service Hub cost?
HubSpot Service Hub is freemium-priced. It has a free tier. Paid plans start at $20/seat/mo.
Does HubSpot Service Hub have a free trial?
HubSpot Service Hub offers a free tier rather than a time-limited trial.
What platforms does HubSpot Service Hub support?
HubSpot Service Hub is available on Web, Ios, Android.