Best Front alternatives in 2026

Looking for an alternative to Front? Whether you've outgrown it, find the pricing steep, or just want to weigh your options, these are the strongest help desk alternatives in 2026 — ranked on pricing, features, and who each one fits best. Front itself starts at from $19/seat/mo, so we've flagged where each option is cheaper, simpler, or more specialized.

1
Hiver
Best for: smb
Help desk inside Gmail. A popular helpdesk alternative to Front with a genuinely usable free tier — free – $19/user/mo. Particularly strong for smb.
4.6Free – $19/user/moVisit
2
Re:amaze
Best for: ecommerce
If Front feels like overkill or over-budget, Re:amaze is a leaner option. Helpdesk and live chat for ecommerce. Pricing: from $29/mo.
4.6From $29/moVisit
3
Groove
Best for: smb
Groove goes head-to-head with Front on features. Simple help desk for growing teams. Best suited to smb. From $16/user/mo.
4.5From $16/user/moVisit
4
Freshdesk
Best for: smb
A well-rated helpdesk pick. Customer support software for every team. Freshdesk offers a free plan and starts at free – $15/agent/mo, making it a credible Front replacement.
4.4Free – $15/agent/moVisit
5
Help Scout
Best for: smb
Customer support that feels personal. A popular helpdesk alternative to Front — from $50/user/mo. Particularly strong for smb.
4.4From $50/user/moVisit
6
HubSpot Service Hub
Best for: smb
If Front feels like overkill or over-budget, HubSpot Service Hub is a leaner option with a genuinely usable free tier. Customer service on the HubSpot platform. Pricing: free – $20/seat/mo.
4.4Free – $20/seat/moVisit
7
Zoho Desk
Best for: smb
Zoho Desk goes head-to-head with Front on features with a genuinely usable free tier. Context-aware help desk. Best suited to smb. Free – $14/agent/mo.
4.4Free – $14/agent/moVisit
8
osTicket
Best for: budget-conscious
A well-rated helpdesk pick. Free, open-source support ticketing. osTicket offers a free plan and starts at free – $9/agent/mo, making it a credible Front replacement.
4.2Free – $9/agent/moVisit

Still considering Front itself? Read our Front review →

Frequently asked questions

What is the best Front alternative?

Hiver is our top-rated Front alternative for 2026. Help desk inside Gmail. Free – $19/user/mo.

Is there a free Front alternative?

Yes — Hiver, Freshdesk, HubSpot Service Hub all offer a free tier you can start on without a credit card.

Why switch from Front?

Common reasons are price, a simpler feature set, better fit for a specific use case, or platform support. Each tool above notes where it has an edge over Front.